FAQ ELIGO eVoting

Everything you need to know about ELIGO eVoting.

ELIGO is a complete eVoting (electronic voting) and iVoting (online voting) system. The cloud and web-based platform enables online, polling station or hybrid voting and assembly management, providing a flexible, innovative and sustainable voting experience with full compliance with the law, security and transparency. Used by more than 18 million voters, ELIGO supports more than 3,000 organizations - Businesses, Associations, Universities, Schools, Cooperatives, Cooperative Credit Banks, Religious Orders, etc. - to automate all stages of setting up and creating voting and statutory assemblies, offering an optimized customer experience and ensuring a net saving of time, budget and resources.

A statute is a document that contains the rules for the internal life and functioning of an organization, in compliance with the mandatory rules set by the Civil Code. It is an act that also regulates the relationships between members and members and the organization. Voting and Assemblies are thus the means by which the social will is expressed, which will then be implemented by the organization itself.

It is important to consult the full copy of one's bylaws to see if they contemplate the use of electronic and online voting. In addition, bodies and organizations that provide for administrative autonomy may choose, by contacting the appropriate contact person(s), to include from scratch, or possibly update, the mode of electronic and online voting in their statutes and bylaws. To amend the bylaws, Article 21 of the Civil Code states the following assumption "to amend the articles ofincorporation
and bylaws, the presence of at least three-fourths of the members and theaffirmative vote of the majority of those presentarerequired ."

ELIGO is a brand of ID Technology, an IT company founded in 1994. In 2005, the combination of vision and technological-functional know-how resulted in the development of ELIGO eVoting and iVoting, which became the national market standard. In 2010, a Full-SaaS version of the platform was released, and in 2020, a new product declination, ELIGO Virtual Assembly, was developed for the complete digitized management of assembly events.

ELIGO has more than 18 million active voters, with a portfolio of thousands of organizations that have digitized the voting process and see eVoting as a new reference tool to enable decision-making processes. These include: Associations, Corporations, Universities, Cooperatives, Funds and Banks, Schools, BCCs, Religious Orders, Foundations, Consortia, and all those entities in private and public spheres that have voting and statutory assemblies.

ELIGO allows you to design, even without technical expertise, your online, hybrid or in-person election event in a few simple steps. The platform is web-based, i.e., accessible from any web-browser such as Chrome, Firefox, etc.; it does not require application downloads and does not include side-by-side tools or additional plug-ins. ELIGO eVoting has advanced features for centralized and intuitive management of the entire election event.

No, no specific devices are needed. You can use ELIGO from computers, cell phones and tablets with an internet connection.

To activate the trial, simply fill out the form with the required data. Once you have completed the form, you will receive an email with your login credentials, in the email address you indicated when filling out the form. The ELIGO trial consists of a 7-day free trial of the software during which you can test the basic functionality of the platform both as an organizer and as a voter. No credit card is needed to activate the free trial and there is no automatic renewal.

The cost of ELIGO eVoting depends on a number of variations. Among them:

  • The number of eligible voters: that is, the number of people who are eligible to vote within your organization.

  • Customizations: i.e., customizations such as Proxy Management, Weighted Voting, or the Strong Authentication module, i.e., two-factor claimant identification with dual submission of credentials.

  • License usage: the cost varies whether you decide to use the solution in Full-SaaS (self-use) or in Full-outsourcing, a turnkey project implemented by the ELIGO Team.

Fill out the Contact form with the requested information or write directly to e-mail commerciale@idtech.it

Fill out the Contact form with the requested information or write directly to e-mail commerciale@idtech.it

To find out whether ELIGO PRO (voting) or ELIGO Virtual Assembly is the right solution for your needs, watch our Product Owner's in-depth webinar.

The ELIGO team provides guides, product video pills, Tips and Guidelines for clear and comprehensive onboarding. For all situations not addressed in the material provided, the ticketing service is always active. Premium telephone support service can be activated upon request.

To get in touch with the ELIGO Team, take advantage of the channels in the platform or on the site, such as forms, chat, contact email, or phone number. Support is timely and responsive.

Self-use (Full-SaaS) licensing includes complete autonomy of use by those who purchase ELIGO for their own voting. In contrast, Full-outsourcing projects include full set-up and management of the event by the ELIGO team, which will work alongside and support the client throughout the project.

The standard license duration of ELIGO is 30 days, but we are flexible and can also activate 3/6/12 month licenses depending on your needs.

No, the license is not automatically renewed. When the license expires, a new activation must be performed.

The ELIGO platform is web-based, i.e., accessible from any web-browser such as Chrome, Firefox, Safari, etc.; it does not require application downloads and does not include side-by-side tools or additional plug-ins. ELIGO eVoting has advanced features for centralized, simple and intuitive management of the entire election event.

One training course per week is scheduled to be activated upon request to the salesperson.

The platform complies with all regulations of the General Data Protection Regulation stipulated by the European Union, thanks to a standard format compliant with the new directives, and adopts a qualified Cloud Service Provider compliant with ISO/IEC27001 and ISO9001 certifications and EU Regulation 2016/679.

The data is managed in ELIGO only and exclusively for the electronic voting needs of the entity itself and the proper functioning of the platform (secure user identification or technical cookies). In any case, the data will never be used for other purposes. Data will be processed only and exclusively for the contractually stipulated period and for the sole purpose of the activities regarding online voting. In any case:

  • data will never be exposed in the clear
  • data will never be duplicated or transferred to third parties
  • data will never be transferred out of Italy

Yes, ELIGO eVoting guarantees the secrecy of voting. Upon vote entry, whether online voting or voting at the polling place, the two vote and voter information are immediately split and saved in two separate areas. Any logical, physical, or temporal correlation is permanently lost upon entry into the digital ballot box. ELIGO digitally reproduces the act of inserting a paper ballot into a ballot box making any correlation between the vote cast and the voter unreconstructible.

The entire electronic voting process is designed to ensure the security, secrecy and privacy of the votes cast. All the people involved, consultants, technicians and systems engineers, are highly qualified and trained and always work in absolute compliance with established and certified procedures.

ELIGO data and services are in the cloud at an Italian datacenter and guaranteed for service continuity, speed and security. Access to ELIGO services is further protected by exclusive access via VPN. Data transmission is over HTTPS secure protocol. The data are stored in encrypted form for the duration strictly necessary to conduct voting.

You can customize logo and welcome message in the relevant editor within the platform. Customizations are also visible in the ballot and ballot.

Add-ons are add-ons (additional components) that can be integrated among the basic functionality of ELIGO. The planned add-ons are:

Strong Authentication: identification of the e-voter is two-factor with double sending of credentials. Sending credential pair (user and password) plus sending single-use code via SMS (Token) to each participant.

Proxy Management: enables timely and accurate management of proxy voting, if required by statute or regulation.

Weighted voting: allows you to enable and manage weighted or weighted votes if provided in your ballot.

Voting at the polling station: enables and delivers voting credentials to participants at the convention/assembly site or at the polling station

User Management Module: this module allows one to be able to add a voter even during the election or disable one if that voter no longer needs to take part in the vote. It also allows the list of voters to be displayed in real time.

Yes, ELIGO provides flexibility and ease of use in any context. The product adapts to your electoral needs.

With the physical polling station module, accreditation and voting can be managed at the polling station, guaranteeing the right to vote to those present only and allowing the printing and delivery of credentials directly on site.

With ELIGO, polling stations and voting booths can be configured to allow voting exclusively from these locations.

If you are the organizer/organizer you can:

  • Monitor the turnout of individual votes in real time;
  • with the User Management module you can also see the list of who voted in real time;
  • It is NOT possible to get information on voting results before the polls close.

Yes, the ballot or report of the assembly will be available seconds after the procedure is started and will be downloadable in digitally signed PDF format after the voting or assembly proceedings are closed.

In ELIGO it is possible to include Observer users who can monitor the progress of voting in real time and ensure its proper conduct. Observers can be members of the Election Commission or the Board of Arbitrators.

With partner Up2you, we have calculated the non-reducible CO₂ emissions produced by online, hybrid or in-person voting and neutralize them with projects certified to the highest international standards, Verified Carbon Standard and Gold Standard. This means that for every kilogram of CO₂ produced by voting, an equal amount of CO₂ will be captured, thus going to zero the impact of the election event.

To ensure maximum security and transparency, moreover, carbon credits managed by Up2You are certified on Blockchain and will be visible on Registry, where the amount of CO₂ neutralized and the projects supported are publicly searchable. Find out more.

You have the opportunity to offset the CO₂ emissions produced by your election event through projects certified according to international VCS - Verified Carbon Standard - parameters. VCS projects are constantly subject to desk audits and are verified in the field by both qualified independent third parties and Verra staff.

To actively participate in the sustainability journey, you can choose which project to support: the initiatives you can select are either nature-based - such as forest preservation or reforestation projects, or technology-based - such as actions to support local communities. Once you have evaluated which project to support, you can notify the ELIGO Team.

For each purchase of carbon credits, an NFT - Non Fungible Token, i.e., a unique digital content - is generated containing all the most important information, such as the amount of CO₂ neutralized and the certified environmental project to which it is linked. Once you have chosen your project and added NFTs, on the Up2You Registry you will see ELIGO and be able to access the tab dedicated to your organization, where you will find your company name, the amount of CO₂ captured, project name and description, and carbon credits.

To make your election event sustainable, simply contact the sales team at: commerciale@idtech.it

In all voting, not casting a "preference" is equivalent to delivering a "blank ballot," and this is reported in advance to the voter as a special case and accepted as a valid vote.

Streaming services (Youtube, Facebook live, Vimeo) can be integrated into ELIGO AV.
Video conferencing systems are also easily configured: simply enter the link of the videoconferencing tool of choice (Teams, Zoom, Webex) to provide a real-time link to the meeting dedicated to assembly proceedings, where participants can actively interact.

For events with part in-person voters and part remote voters, voting can be conducted entirely in ELIGO. In-person voters can use their own device or a dedicated location at the event, while voters participating remotely can use their own device.